Refund policy

Return Policy

Returns & Exchanges

We make one product and we stand behind it.

Standard returns If you're not satisfied, contact us within 14 days of delivery. Items must be returned in original condition and original packaging. Once we receive and inspect the return, we'll issue a refund to your original payment method within 2–3 business days.

Return shipping is the customer's responsibility. Original shipping charges are non-refundable.

Damaged or incorrect items Inspect your order on delivery. If something arrives damaged or wrong, contact us at [email] within 3 days of receipt with a photo and we'll make it right — replacement or full refund, no questions.

Custom configurations Made-to-order or custom pieces cannot be returned.

How to start a return Email [email] with your order number and reason. We'll send return instructions within 1 business day.